Influence and Inspire

Our aim is to help clinicians manage their more challenging clients gain better treatment outcomes, increase profit margins of the practice and open practices to a growing market in managing chronic injuries or health conditions.

Know us more

Is poor motivation hindering your treatment outcomes?

Exceptional treatment outcomes is the aim of every clinician. Learn how to empower your clients to help themselves with our down to earth, practical strategies.

The challenge of building clients lists can be VERY frustrating

Knowing how to create lasting relationships with your clients can remove a lot of frustration from your day. Reputations and successful businesses are built on great relationships.

Mind what you say

Language is powerful! Train your staff to be effective communicators both at work and in their personal lives. Frustration and poor outcomes can be minimised with better communication skills.

We're trained practicioners

And we want to share our valuable knowledge with you. Our unique mix of experience will help you gain the treatment outcomes you want for all your patients, even the more challenging ones!

There is a significant correlation between the clinician’s non verbal skills and patient satisfaction. Patient satisfaction influences the viability of your business.

Test your communication skills in this 3-5’ Self Assessment. Find out your personal strengths and weaknesses. Have a go NOW.

Take Your Communication Self Assessment

Briefly about Mind and Body Conusltancy

Engaging effectively with every patient is a constant challenge. As health professionals we are trained to assess and treat patients. We are taught to create treatment plans that we expect our patients to follow. And we also expect them to comply with our advice.

Well that certainly doesn’t happen in every or even in most cases. This often means frustration for the clinician who only wants the best for his or her patient and struggles to understand why their patient doesn’t seem to want the same thing.

It is also assumed that we know how to get on with every patient we see. That is like saying that we will relate well to every person me meet in our lives. This is a fallacy.

Our aim here at Mind and Body Consultancy is to help clinicians manage their more challenging clients gain better treatment outcomes, increase profit margins of the practice and open practices to a growing market in managing chronic injuries or health conditions.

Health literacy and effective communication skills go hand in hand with building rapport, working with unmotivated patients and providing excellent customer service.

With the aim of improving health literacy and communications skills we provide a unique range of seminars and workshops to bring learning to life. As you leave our trainings you feel as if your brain is firing on all cylinders. You will be tingling with ideas that you can implement immediately because you have had time to practice what you have been taught. At the end of the day it is about transforming the way you work with even you most challenging patients so that outcomes are dramatically improved for everyone involved. And that means you too!

The Map is not the Territory for physiotherapists

Short description of how we filter information and how this can lead to patients developing limiting beliefs around their ability to recover from injury

  • HAPPY CLIENTS 98%
  • ENGAGED 94%
  • CONNECTED 96%
  • MOTIVATED 96%
  • ENLIGHTENED 96%

Meet the Team

Kay Lindley

Kay Lindley

Key Speaker and Trainer

Kay is a change catalyst and thought leader. In addition to working in her business Mind Salad, Kay works in the corporate world as a general manager and change agent.

Gillie Bryant

Gillie Bryant

Co-founder

Gill is the Organiser and Efficiency Officer as well as co-founder of Mind and Body Consultancy. Gill makes sure things always get done.

Annette Tonkin

Annette Tonkin

Director, speaker and trainer

Annette is the inspiration and co-founder of Mind and Body Consultancy. Annette creates drive and focus to ensure we touch as many Health Professionals as possible.

Happy Customers

“Thank you for a great course (Engage, Educate, Motivate) it definitely had me thinking differently during my appointments the last week - I know I will continue to refer back to your resources time and time again!”

Sophie Proud

Podiatrist Posture Podiatry

"Having been in the physiotherapy profession for many years, it never ceases to amaze me how the path to becoming great therapists is a never ending learning process."

MAX KAVANAGH
Physiotherapy

"It is with much enthusiasm that I recommend Annette Tonkin. She was instrumental in helping me overcome the biggest personal challenge of my sporting career."

RACHEL SPORN
Olympian Atlanta 1996, Sydney 2000, Athens 2004 Opals Team Member: 1989-2004 Captain Adelaide Quit Lightning: 1994-2004

"The inservice training provided by Annette last November was outstanding. These factors make a significant difference in the success or failure of physiotherapy practices. We would highly recommend inservice training with Annette."

JUSTIN STEER, ANTONY HIRST and LISA WILSON
Olympian Atlanta 1996, Sydney 2000, Athens 2004 Opals Team Member: 1989-2004 Captain Adelaide Quit Lightning: 1994-2004

OUR PARTNER

B1G1 (Buy 1 Give 1)

In 2007, a group of small business owners imagined something special. They asked, “What would happen if we all gave back just by doing the things we do every day?”

Answering that simple question inspired them. It took 3 years to design the systems and processes necessary to make it work and scale accordingly. And now, businesses around the world are part of this initiative, making a great impact each and every day.

Imagine what your business can be doing…

Latest Blogs

How To Keep Patients Using Mirroring

As health professionals you work with patients who come with a variety of concerns. As well as managing injuries you will also be challenged with: How to manage patients who aren’t improving because they don't follow advice How to encourage patients who aren’t...

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Power Phrases To Engage In Compliance

Sometimes it can be really hard to have your clients engage in their home programs or even to come in for the treatment they need. To help you with this I have put together six 'power phrases' that might help you improve client compliance. Have you ever struggled to...

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Mind and Body Consultancy Logo

Mind and Body Consultancy is based on the provision of providing health professionals training on how to better communicate and motivate their patients.

22 Yakas Chase, Spearwood WA 6163 

+61 417 817 388

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