What is the value of asking an open question versus a closed question?
An open question invites a person to reflect before answering a question. It provides plenty of latitude for how to answer the question.
A closed question constrains the range of possible replies and usually gives a short answer.
Clients managing chronic conditions have ofter spent years being told what to do. This renders them passive in the recovery process and they fail to think about options that can influence the treatment outcomes.
With these clients it can be very useful to ask open questions so that they begin to consider what will work for them and any obstacles they may need to consider.
Your challenge this week is to ask some of your clients open questions that will have them thinking about how they will better manage their conditions.
You may then be able to offer your help in solving problems that they bring up.
Any questions go to our Facebook page and post them there so that others can benefit from the answers.
We’d also love to hear of any successes you have.
If you’re interested in learning more about managing challenging clients, have a look at our short, free and paid online courses:
Or get my Kindle eBook- “The Change Begins With You”
If you think others would benefit from this week’s tip, please share this blog.
pps If you would like to brand your clinic videos with outstanding, professional intros and outros then go to our website where you can choose the design you want and even have it added to your video:
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